This hotel truly knows how to make guests feel like VIPs. From the moment we arrived, we were greeted by the friendly and attentive staff who went above and beyond to ensure our comfort. They were waiting at the front door and took care of everything, from carrying our luggage to opening doors for us. The level of service was exceptional, with experienced staff members answering our questions and solving any problems we had. The hotel's attention to detail was evident in the beautiful Japanese garden that our room overlooked. It was a magical experience to open the sliding doors and be greeted by such a serene view. Additionally, the location of the hotel was ideal, being close to the train station and just a short walk from the town center.

No complaints, everything was perfect.

This hotel provided us with an amazing experience. The view of the garden was beautiful and serene, and we loved how well the hotel facilities were maintained. The parking was convenient and the transportation was reliable. Additionally, the location made it easy to walk to the center, and the pond in the garden added to the hotel's natural charm. The breakfast was delicious and hearty, and the staff made us feel at home with their friendly attitudes.

Nothing to be said.

The traditional ryokan experience during my Christmas stay was exceptional. The beautiful views from the bedroom of the Japanese garden and the cozy, clean rooms were unforgettable. The high quality of client service by the very professional and friendly team made me feel truly welcome. The onsen was a highlight, with the indoor and outdoor baths available almost all day. The traditional meals were delicious, and I would strongly recommend opting for the dinner and breakfast plan. Additionally, the town was a great place to chill and rest, and the beaches were just a short train ride away.

The location was slightly out of the way, requiring at least a 15-minute walk to the train station or a shuttle bus. For those not staying for long enough or with limited mobility, this may be an issue. The public outdoor onsen was quite small compared to other public bathhouses in the area. However, these minor drawbacks were outweighed by the positives of the overall experience.

Large tatami mat rooms, beautiful Japanese garden view, helpful and friendly staff, complimentary shuttle bus, sumptuous and beautifully presented dinner.

Nothing for me.

I had an unforgettable time during my stay. The location was perfect for me, offering tranquility and a peaceful environment. The staff was very helpful and kind, even though their English was limited. I loved that they provided a free shuttle service to the main area, which was very convenient. The traditional breakfast was delicious and satisfying. Plus, the room was spacious and clean, and the bath was a great addition to unwind and relax.

That the outdoor onsen was tiny compared to other public bathhouses. , the location was slightly out of the way when walking.

I had a wonderful stay at this hotel! The location was perfect for me, away from the hustle and bustle of the town center, yet still close to the cable cars and other dining options. The rooms with garden access were amazing, I loved waking up to the view of the beautiful Japanese garden. The staff was incredibly attentive and made sure I had everything I needed. And the breakfast spread was delicious, offering a variety of options to start my day off right.

No complaints, everything was perfect!

The location of this hotel is quite far from the town center and dining options. it's far away from the JR station, which might be inconvenient for some guests. there is a free shuttle service to the train station and public bathhouses. Apart from that, the rooms are cozy and clean with a garden view. the staff is helpful and polite. the onsen is easy to access and clean.

The breakfast options could be limited for those who prefer a variety of food items.